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Showing entries tagged Mystery Shopper
Mystery Shopper Insights
How To Be a Successful Mystery Shopper
While getting paid to shop sounds like a fun (and easy) job, being a mystery shopper requires multiple skill sets in order to be successful. Our robust, in-house team of Field Staff Coordinators got together to brainstorm what skill sets they feel define a successful mystery...
Mystery Shopper Insights
How to shop undercover and get paid for it
From cnbc.com By Kayleigh Kulp, July 4, 2017 Lori Cheek has been secret shopping on and off for a decade, making up to $75 per "shop" to various stores and fitness centers while trying to bootstrap her dating app business, Cheekd. She often gets to keep whatever she buys...
Mystery Shopper Insights
Milwaukee Bucks Lead IntelliShop NBA Season Ticket Study
IntelliShop recently published a syndicated tele-sales study in the January 6th issue SportsBusiness Journal. Our 2013 NBA Season Ticket Agent Study has produced a number of interesting (and often surprising) results. Taken at the highest level, there are three key takeaways;...
Customer Service Insights
Rogue Mystery Shoppers
Many companies choose to employ mystery shoppers and mystery shopping companies to ensure their employees are offering the best and most reliable service they can. Firms improve the customer service they offer, shoppers earn money, and sometimes employees even receive bonuses...
Customer Loyalty Insights
That's Just The Way It Is
Bruce Hornsby famously sang, “That’s just the way it is. Some things will never change.” A younger generation of readers will recall those lyrics as they were sampled by 2pac some years ago, and the words are no less relevant now. Dr. Chip Bell, an expert consultant on customer...
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