Staying a Mystery
You don’t have to be wearing a t-shirt that says “I’m A Mystery Shopper” to be “found out.” If you don’t blend in with the people who normally shop, eat, or visit the place where you are doing a Mystery Shop, you might as well be wearing the shirt that says “I’m a Mystery Shopper.”
If you’re doing a shop at a high-end restaurant, your jeans and flip-flops should stay in the closet; instead, opt for something business casual. On the other hand, if you’re doing a shop at a local park, convenience store or mall, the jeans and flip-flops may be fine.
To successfully complete a mystery shop, one of your most important goals is to stay a mystery! You should blend in with the “regulars.” If you’re ever in doubt, the friendly members of our scheduling team would be more than happy to give advice.
Remember to check your guidelines before getting ready for a shop (as you always should!). Some will require that you wear a specific type of clothing. If there is nothing mentioned in the guidelines, then you can make the call. Just remember to blend in, and leave the “I’m a Mystery Shopper” shirt behind!
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IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard.